News

Reasonable Adjustments

If you or someone you care for has additional needs please make us aware. We are able to put in place Reasonable Adjustments that can make the experience of visiting the Surgery better, for example we can:

  • facilitate appointments during quieter times
  • turn off bright lights
  • avoid communal waiting areas
  • increase personal space/use a larger clinical room
  • give longer appointment times
  • reduce physical contact/examinations to the bare minimum
  • turn off music systems
  • access large print or easy read documentation
  • offer wheelchair access

With the patient's permission, we will note any adjustments on the medical record in order to provide these at each appointment.


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