Noticeboard


******* UPDATE *******

I am pleased to let you know that we have managed to secure enough vaccine to offer appointments to our patients who are over the age of 70 years and those regarded as clinically at risk.

We will be holding clinics over the next few days so you should be receiving a telephone call to book an appointment. This means our teams will be making over 500 telephone calls to make appointments so thank you for your continued patience at this very busy time.

Pam Saltmer

Practice Manager

***Coronavirus Vaccine update***

As I am sure you will appreciate, we are working hard to ensure that all of our patients in the priority groups are offered an appointment to have the Coronavirus Vaccine.

To date we have been working through the eligible cohorts in turn and have held several clinics, two of which have been whole days.

The Government have announced that all patients in groups 1 to 4 will be vaccinated or offered an appointment by the 15th February. We know that we still need to vaccinate some patients in those groups, particularly the over 70 age group and those deemed clinically at risk. We are allocated the vaccine on a week by week basis so please rest assured that we will be calling you the moment that we are told that vaccine is being delivered to us.

We appreciate that everyone is very keen to get the vaccine and we are ready and prepared to call you to invite you to make an appointment just as soon as we know that we have supplies.

Our telephone lines are extremely busy with enquiries about this which may prevent patients with a medical emergency reaching us. Please wait to be called.

With very best wishes

Pam Saltmer

Practice Manager


** Covid Vaccination Programme **

The Covid Vaccination programme has commenced and is a schedule of 2 vaccinations. Local practices are working together to provide this important vaccine to all eligible patients across Scarborough and Ryedale.

We are working under strict guidelines from NHS England regarding eligibility and the order of invitations. If you are eligible you will be contacted by the practice and should expect to book 2 appointments for your 2 doses. Please note the location of your appointment as this may not be your usual surgery.

Please be assured that you will be contacted as the vaccine becomes available to our patients.

These are challenging times and we thank you for remaining patient and respectful with our staff whilst they try to assist you.

Thank you

 


West Ayton

The dispensary is open on weekdays between 08:30 and 18:30.

For patients on regular treatment the doctor may allow monthly repeat prescriptions. A list of medication that you can order without a consultation will be printed for you each time you collect any medication or prescription. If the date at the bottom of this list has passed you should make an appointment before ordering any more medication.

Repeat prescriptions can be ordered:

  • by ringing (01723) 864553 stating your name, address and the names of the medicines required. Please note you can leave your request on the answerphone 24 hours a day.
  • by ticking the boxes on your repeat prescription list and handing it in to Ayton or Seamer surgery. 
  • For non-dispensing patients please specify if you will collect your prescription from the surgery or which pharmacist you would like your prescription sending to. 
  • Online – via the link at the top of this page.

To use the online facility you will need to request a pin number and password from the surgery. If you already use this system for booking appointments online you use the same username and password.

Please allow a MINIUM OF 3 FULL WORKING DAYS before collection either from the Surgery or by prior arrangement to go to the Seamer Stores (delivery at 15:00 each weekday) or Seamer Surgery (Monday, Wednesday and Friday only). 

Please note: We would prefer patients to collect their medication during the week when the dispensary is open. Saturdays are only for patients who cannot get there during the week. 

Please take particular care not to run out of tablets at the weekend or holiday time, by ringing well in advance.

Policy about quantities 

With a small number of exceptions, such as contraception & hormone replacement therapy, we prescribe ongoing medication in 28 day amounts, which has been shown to reduce wastage for the NHS (this is common practice). Patients who are not exempt from prescription charges should consider purchasing a pre-payment certificate if they are on 2 or more regular prescriptions.

Free Delivery Service 

If you normally have your medication dispensed by the surgery we can deliver it to you free of charge. Medication will need to be ordered at least 2 days in advance and colostomy products and dressings will need to be ordered 3 days in advance in order to take advantage of this service. 
The delivery day for Snainton prescriptions is Thursday afternoon. 

The delivery day for West Ayton prescriptions is Wednesday afternoon. 

Please ask at the dispensary for more details.

What to do if you are unsure about anything 

The dispensary staff (01723) 864553 can answer any other questions you may have.

 
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