This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Coronavirus - Useful Links

Please scroll down our home page to read our latest guidance.

Spring Newsletter 2020

Click here to view our recent newsletter.

Help fight COVID-19 - Trial
The NHS is trying to recruit patients to a trial for those with symptoms of COVID-19. If you are eligible, please contact https://www.phctrials.ox.ac.uk/principle-trial or contact reception on 01723 863100 and ask to speak to our Practice Research Nurse, Amanda Winterflood.

Click here to view the poster.

Advice for Parents

Click here for advice.
Click here for the fact sheet for children.

NHS Diabetes Advice Helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.
You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.

Domestic Abuse

You are not alone.

For information on support click here or at gov.uk.domestic-abuse

For Basic Safety Planning click here or visit https://www.idas.org.uk/our-services/domestic-abuse/safety-plan/?fbclid=IwAR1X2PfqwTGxEpuxbbLfnOiCUBhW1TEfhsUEU-zDTKbQB4RBG0aGcNIW3FM

Suicide Prevention

#TalkSuicide is a suicide prevention campaign. If you’re feeling suicidal and need urgent help, or if you’re worried about someone you know, help is available from the services below:

Samaritans Call 116 123
C.A.L.M (for men, 5pm-12am) Call 0800 585 858
Papyrus Call 0800 068 4242

Visit https://talksuicide.co.uk/ to take the 20 minute training.

Advice from Macmillan

Click here to view the leaflet from Macmillan

Bereavement Information

For relatives of anyone that has died in hospital - Harrogate District Hospital Bereavement booklet

For relatives of those have died at home - Harrogate and District Community Bereavement booklet

To view the booklets click the link below

https://www.hdft.nhs.uk/coronavirus/additional-information-for-families-carers-of-loved-ones-who-have-died/

and then click on 'Information for families and carers of loved ones who have died either in our hospital or at home'

Press Release

Please click here to read a press release from North Yorkshire Clinical Commissioning Group

Letter of Information from NHS

Please click here to view an open letter to patients from the NHS.

Struggling because of COVID-19?

Follow this link to the Goverment website https://www.gov.uk/find-coronavirus-support

Village Support

Click here to view a list of village support groups.

Doorstep Deliveries

On behalf of Morrison's please click the link below for more information about Doorstep Deliveries

https://my.morrisons.com/doorstep-deliveries/

Scarborough Council Support

Click here to read the volunteer service coordination arrangements within the Scarborough Borough Council Boundaries. Click here to view the leaflet.

Mental Health Support

For advice and tips for maintaining mental wellbeing for everybody click https://www.nhs.uk/oneyou/every-mind-matters/

Help for children and young people to find mental health support in the county click https://www.thegoto.org.uk/

OR

BUZZ US is a confidential text messaging service for young people in North Yorkshire aged 11-18. The service allows young people the opportunity to message a wellbeing worker for support, signposting information or advice around mental health and wellbeing. Some of the main reasons young people text BUZZ US are around: anxiety, bullying, self-harm, eating problems, self-esteem and stress. Young people can text 07520 631168, a wellbeing worker is on duty Monday-Thursday 9am-5pm and Friday 9am-4.30pm (excluding bank holidays). Outside of these hours, a bounce back text will be sent, signposting young people to emergency services and CAMHS crisis if they need immediate support in the meantime. We aim to reply to all messages within one working day; however this service is not for young people in crisis.

Click here and here to view the posters

Requests for Certification of Absence and High Risk Patients

Click here to download a letter.

Requests for an isolation note

Click here to request an isolation note

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website