Order Your Repeat Prescription Online
The dispensary is open on weekdays between 08:30 and 18:30.
For patients on regular treatment the doctor may allow monthly repeat prescriptions. A list of medication that you can order without a consultation will be printed for you each time you collect any medication or prescription. If the date at the bottom of this list has passed you should make an appointment before ordering any more medication.
Repeat prescriptions can be ordered:
- by ringing (01723) 864553, stating your name, date of birth, address and the names of the medicines required. Please note you can leave your request on the answerphone 24 hours a day.
- by ticking the boxes on your medication list and handing this in to Snainton or Thornton-le-Dale surgery
- Online – via the link at the top of this page.
To use the online facility you will need to request a pin number and password from the surgery. If you already use this system for booking appointments online you use the same username and password.
Please allow 48 hours before collection either from the Surgery or The Chemist.
Please note: If you are collecting medication from the surgery, we would prefer you to call during the week when the dispensary is open. Collecting on Saturdays is only for those who cannot get there during the week.
Please take particular care not to run out of tablets at the weekend or holiday time, by ringing well in advance.
Policy about quantities
With a small number of exceptions, such as contraception & hormone replacement therapy, we prescribe ongoing medication in 28 day amounts, which has been shown to reduce wastage for the NHS (this is common practice). Patients who are not exempt from prescription charges should consider purchasing a pre-payment certificate if they are on 2 or more regular prescriptions.
Free Delivery Service
If you normally have your medication dispensed by the surgery we can deliver it to you free of charge. Medication will need to be ordered at least 2 days in advance and colostomy products and dressings will need to be ordered 3 days in advance in order to take advantage of this service. The delivery day for Snainton prescriptions is Thursday afternoon, and for West Ayton prescriptions it is Tuesday afternoon. Please ask at the Dispensary for more details.
What to do if you are unsure about anything
The surgery staff (01723) 859302 can answer any other questions you may have.