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CHANGES TO DISPENSARY SERVICES AT SNAINTON SURGERY

From Monday 3rd December 2018 all our dispensing services will be centralised to our West Ayton Surgery site. You will still be able to collect your prescription from Snainton Surgery.

This step has been taken due to increasing workload, lack of space at our Snainton Surgery site and being able to provide a more cost effective service.

If the doctor feels you require an urgent prescription following your appointment they will dispense this for you. All other prescriptions will be prepared at West Ayton and you will be able to collect your items from Snainton Surgery or upon request from West Ayton Surgery. If eligible we can deliver your prescription to you.

There will now be a dedicated telephone number for dispensary 01723 864553 please ring this number for all dispensing services and a dispenser will be happy to help you.

Please allow two full working days before collecting your prescription.

 

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West Ayton

The dispensary is open on weekdays between 08:30 and 18:30.

For patients on regular treatment the doctor may allow monthly repeat prescriptions. A list of medication that you can order without a consultation will be printed for you each time you collect any medication or prescription. If the date at the bottom of this list has passed you should make an appointment before ordering any more medication.

Repeat prescriptions can be ordered:

  • by ringing (01723) 864553 during dispensary hours, stating your name, address and the names of the medicines required. 
  • by ticking the boxes on your repeat prescription list and handing it in to Ayton or Seamer surgery. 
  • For non-dispensing patients please specify if you will collect your prescription from the surgery or which pharmacist you would like your prescription sending to. 
  • Online – via the link at the top of this page.

To use the online facility you will need to request a pin number and password from the surgery. If you already use this system for booking appointments online you use the same username and password.

Please allow 48 hours before collection either from the Surgery or by prior arrangement to go to the Seamer Stores (delivery at 15:00 each weekday) or Seamer Surgery (Monday, Wednesday and Friday only). 

Please note: We would prefer patients to collect their medication during the week when the dispensary is open. Saturdays are only for patients who cannot get there during the week. 

Please take particular care not to run out of tablets at the weekend or holiday time, by ringing well in advance.

Policy about quantities 

With a small number of exceptions, such as contraception & hormone replacement therapy, we prescribe ongoing medication in 28 day amounts, which has been shown to reduce wastage for the NHS (this is common practice). Patients who are not exempt from prescription charges should consider purchasing a pre-payment certificate if they are on 2 or more regular prescriptions.

Free Delivery Service 

If you normally have your medication dispensed by the surgery we can deliver it to you free of charge. Medication will need to be ordered at least 2 days in advance and colostomy products and dressings will need to be ordered 3 days in advance in order to take advantage of this service. 
The delivery day for Snainton prescriptions is Thursday afternoon. 

The delivery day for West Ayton prescriptions is Wednesday afternoon. 

Please ask at the dispensary for more details.

What to do if you are unsure about anything 

The dispensary staff (01723) 864553 can answer any other questions you may have.

 
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